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Version: 3.1.X

Search & Data Troubleshooting

Search Results​

Cause: The Inverted File (Index) is out of sync with the Master File. Solution:

  1. Go to Utilities > Maintenance > Full Inverted File Generation.
  2. Select your database and click Execute.
  3. Note: Simply "saving" a record updates the index, but bulk imports or crashes require a full regeneration.

"The Thesaurus permuted index looks empty or broken."​

Cause: The ABCD Permuted Index generator is case-sensitive and optimized for UPPERCASE terms. Solution:

  • Ensure your descriptors in the Thesaurus database are stored in Uppercase.
  • If using mixed case, the alphabetical list works, but the "Permuted" (Key-in-context) view might fail to align terms correctly.

Import & Export​

"PFT Error / Format Syntax Error" after importing from WinISIS​

Cause: WinISIS formats often contain Windows-specific RTF commands (like {\colortbl...}) or font commands (\f1) that are invalid in the web environment. Solution:

  1. Open the database PFT in the PFT Editor.
  2. Remove any code resembling RTF or Windows formatting.
  3. Replace them with standard HTML tags (<b>, <font>, etc.).

"Upload failed" when importing a large ISO file​

Cause: The file size exceeds the limit defined in the server's PHP configuration. Solution:

  • Edit php.ini on your server and increase the following values:
    • upload_max_filesize = 100M
    • post_max_size = 100M
  • Restart the Apache service.